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Privacy Policy

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Gentle Dental Care is committed to respecting our visitors’ privacy and protecting their personal information from misuse or unauthorized disclosure and complying with privacy laws.

Gentle Dental Care values its reputation and aims to maintain high ethical standards in the conduct of our business affairs.

Gentle Dental Care ("us", "we", or "our") operates www.gentledentalmenomonie.com (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

What information do we collect?

When filling in forms or calling the phone number listed on the website as appropriate, you may be asked to enter or provide your name, postcode and, email address and telephone number.

We will not collect any information about you without your explicit consent.

We will ask your consent every time we need to collect personal information about you.

We will explain in clear simple terms why we want to collect your information and what we will do with it, before seeking your consent, so you are fully informed. You will be given a clear and unambiguous option to opt in to any communications or services we might want to offer you.

All data is collected directly from you, the individual. We do not collect any of your personal data from any other sources. This includes any publicly accessible lists and or data sources, whether in the public domain or if we have a legitimate interest to be able to access those sources legally.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • Identify you as a user in our system
  • Provide you with the Services and complete your transactions;
  • Provide you with customer support;
  • Help understand your needs and tailor the features and content of the services to you;
  • Respond to and, as applicable, fulfill your requests, resolve disputes and/or troubleshoot problems;
  • Send you administrative e-mail notifications, such as security, or support and maintenance advisories;
  • Send newsletters, surveys, offers, and other promotional materials related to our Services and for other marketing purposes;
  • Improve the quality and functionality of the services;  
  • Share with our third-party software and services providers in order to facilitate our communications; and
  • Communicate with you about our services.

Any and all data in respect of – ‘What Information Do We Collect?’ is not subject to any automated decision making. We do not profile you using your data, any actions taken by us or our systems are as a direct result of explicit requests or consents you have chosen.

There are no foreseeable consequences of any significance in respect of providing the data or being removed from the records, except that we will not be able to contact you.

How do we protect your information?

We will store and process your data following industry best practices and security.

We will take all reasonable steps to ensure that there are appropriate arrangements in place that include provisions covering the appropriate secure transfer, handling and processing of the personal information by those entities and third parties.

Do we use cookies?

Yes. Refer our Cookie Policy. Visit:   COOKIE POLICY

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you.  Where processing takes place by one of our trusted data processors, we ensure that our contracts with those third parties contain the appropriate GDPR / PIPEDA model clauses and that all our third parties are also compliant with the GDPR, PIPEDA this affords your data the same protection away from our organization, as it does within it.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Your rights as an individual in respect of the data we hold

We respect the rights and freedom of individuals and as such we would like to make you aware of the following.

You have the right to:

  • Request access to your data
  • Request rectification of your data where there are errors or inaccuracies, or the data is not current
  • Request that the data we hold is removed entirely from our systems
  • Request us to restrict processing your data
  • Object to our processing your data
  • Request your data in a format that is commonly used/accepted
  • Send your data to another controller
  • Withdraw consent already provided – at any time

You also have the right to complain or withdraw your consent. To exercise your above rights, send a written request to policy@pri-pol.com

Gentle Dental Care, the family dentistry in Menomonie, WI is a partnership between Emily Andre DMD, NMD, IBDM and Frankie Thatcher DDS.

Dr. Emily Andre, DMD, NMD, IBDM, is a trusted practitioner at Gentle Dental Care. A Durand, Wisconsin native, she completed her undergraduate degree at the University of Wisconsin, Madison, and earned her DMD from the University of Florida, College of Dentistry. Dr. Andre specializes in mercury-free dental practices, ensuring a safe, toxic-free environment for her patients. Her commitment to high standards and patient safety underscores her reliability and expertise in dental care. Dr. Andre is eager to provide exceptional care and build lasting relationships with the Menomonie community.

Dr. Frankie Thatcher, DDS, is a dedicated practitioner at Gentle Dental Care. Hailing from Glenwood City, WI, she earned her bachelor’s degree from Concordia University St. Paul and her DDS from the University of Minnesota School of Dentistry. While in dental school, Dr. Thatcher was actively involved in student groups and served as vice president of her class. Having been a patient of Dr. Andre for years and shadowing her, Dr. Thatcher chose Gentle Dental Care for its exceptional standards. You can trust Dr. Thatcher to provide expert and compassionate dental care.

Success Stories

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We've been going to Gentle Dental for over 20 years, and have always been satisfied.
Heather J.
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Very professional and caring staff. Amazing service. I highly recommend!
Donnette M.
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They always make me feel comfortable and always such a happy place!
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